The world, unfortunately, faces plenty of right-versus-wrong questions. From cheating on taxes to lying under oath, from running red lights to inflating the expense account, from buying under-twelve movie tickets for your fourteen-year-old to overstating the damage done to your car for insurance purposes—the world abounds with instances that, however commonplace, are widely understood to be wrong. But right-versus-wrong choices are very different from right-versus-right ones. The latter reach inward to our most profound and central values, setting one against the other in ways that will never be resolved simply by pretending that one is “wrong”. Right-versus-wrong choices, by contrast, offer no such depth: The closer you get to them, the more they begin to smell. Two shorthand terms capture the differences: If we can call right-versus-right choices “ethical dilemmas”, we can reserve the phrase “moral temptations” for the right-versus-wrong ones…[Right versus right dilemmas] are genuine dilemmas precisely because each side is firmly rooted in one of our basic, core values. Four such dilemmas are so common to our experience that they stand as models, patterns, or paradigms. They are:
• Truth versus loyalty
• Individual versus community
• Short-term versus long-term
• Justice versus mercy
The above passage is from How Good People Make Tough Choices by Rushworth Kidder.
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